We strive to offer the finest selection of religious articles. If, for any reason, you receive an item that you are not 100% satisfied with, please send it back within 30 days for a refund or exchange. See below for Apparel returns.
Please note on your invoice the reason for return and the action we should take (ex: return/refund, exchange for another item, etc...). Please include this information, along with a copy of your invoice, when you return the product/s to us. To insure a full refund, please return the product to us in the same packaging as it was received. Poorly packaged items may cause breakage in delivery to us and are then non-returnable. We require that returned items be in the same condition as when we sent them out.
Returns should be mailed to:
CATHOLIC SUPPLY OF ST. LOUIS, INC.
6759 CHIPPEWA STREET
ST. LOUIS, MO 63109
Cash, Check and Credit Card refunds are accepted up to 30 days after invoice.
Clearance items are final sale and are not returnable. (This applies to items termed "Clearance" only. Sale items are returnable per our standard return policy.)
Damaged/Defective shipments: If you receive a damaged/defective item or shipment, please contact us IMMEDIATELY at (314) 644-0643 ext.127. Our returns department will make arrangements for your replacement/return. Please have your invoice number ready when calling.
Please note: SPECIAL ORDERS are not returnable/refundable since they are ordered per your request/specifications.
This applies to all First Communion dresses, Christening apparel, school uniforms, sweatshirts, t-shirts, and all clerical apparel.
To ensure we are only selling first quality apparel to our customers, we must make sure returned apparel has not been worn. Therefore, all apparel must be returned to us within 7 business days the exact same condition it was received. Every tag must be on the garment, all bags, stickers, etc. must be on/with the item. If any tag has been removed the item is not returnable. If we can tell the item has been worn, washed or altered, the item is not returnable. If for any reason the apparel is not in the same pristine condition as when it was first sent out, the item will not be accepted for return. If a return by mail is denied by our returns department, you will be notified. If we have to ship the garment back to you, you will incur a shipping charge. If FedEx/UPS/USPS/Etc.. has damaged the garment in shipment, call us within 48 hours of receiving the garment and we will file a claim for replacement. Claims filed after 48 hours of receipt cannot be processed/replaced. Please note: First Communion Veils are not returnable due to hygienic reasons. We have a strict 1 dress/1 shoe limit per order for First Communion dresses and shoes. We appreciate your understanding.
Restocking fees may apply to returns of non-stock items, please call our billing department for return authorization first.
We want you to be happy with your purchase and your shopping experience with our store. If our service or products fail to meet your expectations we hope you will let us know. Your feedback is very important to us.
If you have any questions regarding our return policy, please feel free to email us!